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Allied Services Hospice and Palliative Care earns the 2021 SHPBestTM“Superior Performer” Caregiver Satisfaction Award

Allied Services Hospice and Palliative Care earns the 2021 SHPBestTM“Superior Performer” Caregiver Satisfaction Award

Allied Services Hospice and Palliative Care has been recognized by Strategic Healthcare Programs (SHP) as a “Superior Performer” for achieving an overall caregiver and family satisfaction score that ranked in the top 20% of all eligible SHP clients for the 2021 calendar year.

The annual SHPBest™ award program was created to acknowledge hospice providers that consistently provide high quality service to families and caregivers of patients receiving hospice care. The 2021 award recipients were determined by reviewing and ranking the overall CAHPS Hospice survey satisfaction score for more than 1,000 hospice providers. With one of the largest CAHPS Hospice benchmarks in the nation, SHP is in a unique position to identify and recognize organizations that have made family and caregiver satisfaction satisfaction a priority and have been rewarded for their efforts with high marks on the CAHPS Hospice survey.

“SHP is proud to present the SHPBest awards to our top-performing customers. We commend these organizations for their continuous focus on delivering the highest quality of care to their patients”, said Rob Paulsson, President of SHP.

Since 2015 Allied Services Hospice & Palliative has been trusted by more than 3,000 families to provide compassionate care for their loved ones. The program provides community-based palliative care, at home hospice care, continuous hospice care, and inpatient hospice care and respite care at its Hospice Centers in Scranton and Wilkes-Barre.

“It’s an honor to receive this award”, commented Laura Marion, RN, BSN, Assistant Vice President, Allied Services Hospice and Palliative Care. “It’s a credit to our staff and volunteers and the personal commitment they show to each and every patient and family member. Our team goes above and beyond to provide compassionate care that makes patients and families feel safe and well supported. Whether it’s the Pet Peace of Mind program, music, massage or pet therapy, veterans’ recognition program, or continuing education for our staff, we’re going to continue to work hard to provide the best possible care and support for those we serve.”

Learn more about Allied Services Hospice & Palliative Care.

About Strategic Healthcare Programs (SHP)

Strategic Healthcare Programs (SHP) is a leader in data analytics and benchmarking that drive daily clinical and operational decisions. Our solutions bring real-time data to post-acute providers, hospitals, and ACOs to better coordinate quality care and improve patient outcomes. Since 1996, SHP has helped more than 7,000 organizations nationwide raise the bar for healthcare performance. Read more about the SHPBest awards program, including methodology and award recipient lists at