Open Accessibility Menu

Allied Services Hospice Earns Only Five-Star Rating in Northeastern Pennsylvania

Allied Services Hospice Earns Only Five-Star Rating in Northeastern Pennsylvania

In a move designed to help consumers make better informed healthcare decisions, the Centers for Medicare and Medicaid Services (CMS) recently released new star ratings for Hospices throughout the country. Allied Services Hospice was recognized as a five-star hospice, an achievement that places the organization among the top 10% of all hospices in the country. Only 195 hospices out of 2,026 hospices in the United States were awarded five stars, which is the highest quality rating available from CMS. It is the only Hospice provider in Northeastern Pennsylvania to receive a five-star rating.

In August 2022, CMS released its first annual star ratings for Hospice providers based on the Consumer Assessment of Healthcare Providers and Systems (CAHPS) Hospice Family Caregiver Survey. The surveys, which are handled by an independent vendor, assess family satisfaction with the hospice, timeliness of receiving assistance, respectful treatment while in hospice care, receipt of emotional and spiritual support, management of pain and other symptoms, and willingness to recommend the hospice to others.

"We cannot be more proud of the five-star rating we've achieved. This is wonderful recognition of our team’s efforts in providing person-centered, family-centered, holistic care in all that we do,” commented Laura Marion, Assistant Vice President of Hospice and Palliative Care at Allied Services.

“We are honored to care for the patients and families in our community, at a time we consider to be incredibly special, and sacred. Whether we are providing care to patients in their homes, in a facility, or in one of our inpatient units, we strive to focus soley on the needs of the patients and families.”

Allied Services Hospice has served the community since 2015, providing care to more than 4,000 individuals and families in that time. Today, Allied Services’ hospice professionals provide compassionate end-of-life care in homes around Northeastern and Central Pennsylvania, and at their Hospice Centers in Scranton and Wilkes-Barre.

News of the CMS star ratings comes on the heels of another national award for Allied Services Hospice. In July, the team earned Strategic Healthcare Program’s (SHP) “Superior Performer” award for achieving an overall caregiver and family satisfaction score that ranked in the top 20% of SHP clients for the 2021 calendar year.