Employee Spotlight: Nichole Spencer, Mental Health Worker

Employee Spotlight: Nichole Spencer, Mental Health Worker

20 year old Nichole Spencer joined Allied Services Behavioral Health Division as a Mental Health Worker in May of 2020. At the time, she was working at Panera and going to college full-time. The job change may have seemed a little strange to some of her friends, but to Nichole, it just made sense.

“I was excited about the opportunity to work for an organization like Allied Services. It’s a great long-term move for me and for now, with my school work going virtual, I can work and get experience while also keeping up with my studies” says Nichole.

Nichole is currently a Junior at Lebanon Valley College in Annville, PA where she is studying Speech Language Pathology. A friend, who also works in the Behavioral Health Division, recommended that she apply for the Mental Health Worker position. She was initially hesitant however, the training that Nichole has received has made her more confident, and she has come to love her work.

“I think it’s easy to think that mental health work isn’t right for you. But if you care about other people and want to help others, this job can be so rewarding” says Nichole. “There is still stigma around mental health but we all struggle with challenges at some point in our lives. The residents are just like you and me. They have goals and challenges, and they’re working to get better.”

Nichole is part of the care team at Allied Services Harbor House in Dickson City. This is a Community Residential Rehabilitation Programs (CRRP) that provides 24 hour supervision. Residents at Harbor House receive support and guidance as they develop the skills necessary to become self-sufficient.

In addition to formal training in CPR, first aid, medication documentation and other resident-care activities, Nichole spent many weeks shadowing senior staff members. She will continue to receive regular training updates. During a regular day, Nichole will check on residents, engage them in household activities such as meal preparation, or accompany them on outings that build life skills.

Nichole feels that she made the right choice. She’s making progress with her studies while working in a role that she finds rewarding.

“The long term goal is to qualify and work as a Speech Language Pathologist. Working in Mental Health might not seem like the most logical route, but I’m learning so much here. I’m working with people with more than 20 years experience, and I’m gaining a better understanding of some of the conditions that I may see later on as a Speech Language Pathologist.”

Through her work at Allied Services, Nichole collaborates with a wide range of professionals in the health care and human services arena. This collaboration improves outcomes for residents and is valuable experience that will benefit Nichole as she continues her career. 

Click here to learn about current job openings with the Behavioral Health Division or call Tara at 570.348.1481. 

Allied Services offers competitive pay rates commensurate with experience plus shift differential, excellent benefit package, preceptor led orientation! Allied Services Human Resources Department, 100 Abington Exec. Park, Clarks Summit PA 18411. Call us today at 1-800-368-3910. Allied Services is an equal opportunity employer of individuals with disabilities. Bilingual individuals encouraged to apply.