Allied Services Home Health has earned the 2019 SHPBestTM “Superior Performer” Patient Satisfaction Award

Allied Services Home Health has earned the 2019 SHPBestTM “Superior Performer” Patient Satisfaction Award

Allied Services Home Health has been recognized by Strategic Healthcare Programs (SHP) as a “Superior Performer” for achieving an overall patient satisfaction score that ranked in the top 20% of all eligible SHP clients for the 2019 calendar year.

The annual SHPBest™ award program was created to acknowledge home health agencies that consistently provide high quality service to their patients. The 2019 award recipients were determined by reviewing and ranking the overall satisfaction score for more than 3,000 home health providers. With the largest HHCAHPS benchmark in the nation, SHP is in a unique position to identify and recognize organizations that have made patient satisfaction a priority and have been rewarded for their efforts with high marks on the HHCAHPS survey.

“SHP is proud to present the SHPBest awards to our top-performing customers. We commend these organizations for their continuous focus on delivering the highest quality of care to their patients”, said Rob Paulsson, President of SHP.

Allied Services Home Health serves patients in Luzerne, Lackawanna, Monroe, Pike, Susquehanna, Wayne and Wyoming County, bringing medical care to patients in their own homes. The service combines Allied’s more than 30 years of nursing and rehabilitation experience to provide skilled nursing, rehab medicine including physical, occupational and speech therapy along with medical social services and home health aides.

Melissa Kelleher, RN, BSN, Assistant Vice President, Allied Services Home Health, credits the strength and depth of her staff’s professional experience and training, and their commitment to putting patients first with the agency’s latest industry award.

“Our Home Health team goes above and beyond to ensure the safety and well-being of our patients. This latest award is a demonstration of our enduring dedication to delivering quality care where and when our patients need us," said Kelleher.

Read more about the SHPBest awards program, including methodology and award recipient lists at

About Allied Services Home Health: Allied Services Home Health is licensed and surveyed by the Commonwealth of Pennsylvania and the Joint Commission.

Learn more about Allied Services Home Health here or call 570.348.2200

About Strategic Healthcare Programs (SHP): Strategic Healthcare Programs (SHP) is a leader in data analytics and benchmarking that drive daily clinical and operational decisions. Our solutions bring real-time data to post-acute providers, hospitals, physician groups and ACOs to better coordinate quality care and improve patient outcomes. In business since 1996, SHP has built deep expertise and a strong reputation to help organizations nationwide raise the bar for patient care.