We know that this may be a stressful time for our patients, residents and their family members. Please feel free to call us at the numbers below for an update on your family member’s care. If our staff are all busy when you call, please leave a message and we will do our best to return your call as soon as possible.
To learn about the most current visitor policy please use the contact numbers below.
The health and safety of our patients and residents is paramount however, we understand the important role that family support has in improving patient well-being. During times when there is a no vistation policy in place, we encourage families to consider alternative forms of communication, such as FaceTime and Skype, where possible. Please speak with staff for assistance in connecting with your loved one at one of our facilities. To learn about the most current visitor policy at a specific facility, please use the contact numbers in the section above.
In line with CDC recommendations, Allied Services is screening and monitoring staff, patients and residents at all of its facilities. If a person meets CDC screening criteria, we will follow traditional quarantine and isolation procedures while confirmatory tests are performed.
Allied Services is following CDC guidelines for testing. If a person meets CDC criteria for symptoms and/or travel history, Allied Services can obtain specimens for testing.
Yes, Allied Services has treated and tested patients who have been presumed positive for COVID-19. We continue to follow CDC and Pennsylvania Department of Health (PA DOH) guidelines for screening suspected cases of COVID-19.
Yes.
Allied Services reports its confirmed cases to the PA DOH. The Department of Health can address specifics about how it reports COVID-19 cases.
The PADOH should be consulted for information regarding public health statistics.
Due to patient privacy, Allied Services doesn’t disclose the number of patients admitted to its hospitals for treatment of any illness or procedure.
Yes. Everyone entering Allied Services facilities will be asked questions about travel, potential COVID-19 exposure and recent symptoms. The screening process also includes taking the temperatures of every patient and employee entering an Allied Services facility.
Like all healthcare providers, we are confronting worldwide challenges for a number of supplies. Guided by recommendations from the CDC, we’re advising staff on appropriate use of certain items to help them understand guidelines for the right time to use safety equipment, how long certain equipment can be used and which items can safely be used more than one occasion.
Yes. We have closed our Outpatient Rehab Centers, Day Program, Vocational Training Centers, Corporate Center and other non-essential locations. All employees that are capable of working remotely are doing so, thanks to the support of our Information Systems Department. In addition, any employee reporting respiratory symptoms or signs of illness is required to remain at home for the duration of their illness.
We are grateful for the dedication, loyalty and compassion of our employees. We understand that the current situation has placed unusual burdens on individuals and families and we have taken measures to lessen the impact on our employees. For example, we are offering support to essential Allied Services employees who need child care assistance, enhancing work-from-home capabilities, making benefit accommodations for staff whose workplace has been disrupted and much more.
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